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Let's get familiar with the pattern logicsyntax..

  • The pattern must always contain a the string "{value}"
  • Pattern may optionally contain a prefix and/or a suffix
  • The plugin uses regex matching in the backend. Based on prefix and suffix tries to pick the relevant string from the Comment.
  • The "{value}" string part will be identified and populated to the corresponding custom field
  • if If a suffix is not provided, then only the current line would be matched. By providing a suffix you can may match multi lines.
  • Casing and space chars in prefix/suffix need an exact match with comment.
  • It is ok okey to add multiple mappings for the same Custom Field. You may leverage this to handle Casing/Space chars.

Examples :

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Consider a user adding the Sample Comment below to : 

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Lets look at an example to see the plugin in Action

Imagine we have added a pattern mapping as shown below:

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Now let's add the following Sample Comment to the Jira Issue: 

username=JIRA-ADMIN
Address:5th Floor, Tower ‘X’,
Silver Enclave,
Airport Road, Bengaluru;
Level::7
Instance=https://mgtechsoft.atlassian.net
Begin Time=25/Aug/22 10:55 AM


Based on the above mappings the following would happen:

  • Custom field 'Full Employee Name' is populated with value 'James Bond'Description is populated with the JIRA-ADMIN'
  • 'Employee Address' field is populated with value '5th Floor, Tower ‘X’,Silver Enclave,Airport Road, Bengaluru'
  • 'Total Score' field is populated with '7'
  • 'Server URL' field gets updated as 'https://mgtechsoft.atlassian.net'
  • The 'Actual Start Date' field gets updated as '25/Aug/22 10:55 AM'
  • Lastly the 'Last Comment Field' is populated with the whole of the comment text. ( You may use this trick to maintain a custom field which stores the Last Comment added to issue (wink) )
  • Number Field1 gets updated as '32'
  • Text Field2 gets populated with 'Random lines here' as it comes before the suffix ';'

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Warning

Please note, only if the comment contains Jira accepted field values it would be populated in the Custom Fields. 

Eg : Providing text field to a Numeric Custom Field, would fail to populate the Custom Field. Similarly for date field, URL fields etc..


Please

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visit "Supported Fields

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" section of the Documentation for more details.

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You may cross check the Log messages from 'Comment Handler Logs' section to see the success / error logs

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